1 Deposits and payments
At the time of your confirmation, a non-refundable deposit of $100.00 USD
per person is required. The remaining balance is due 30 days before the cruise departure
date.
Full payment is required for all the booking made within 30 days from the departure
date.
2 Alternation
100% Customer satisfaction is our goal. We will do our best to meet your needs and
requirements. We will be glad to process any changes to your cruise before confirmation.
After your cruise has been confirmed, you are allowed to do a single alteration
without a processing fee. There will be a $20.00 processing fee for each subsequent
change after the first. Any fees will be charged to your arrangement.
3 Cancellation and Refunds
3.1Cancellation by Passenger
All cancellations must be made in writing. The following cancellation fees
(including options) will apply:
Days before sailing Fee
*60 days and over before departure date 50% of deposit
*From 60 through45 days(inclusive) 100% of deposit
*From 44 days until departure date 100% of cruise fare
*No-show 100% of cruise fare
There is no refund for voluntary or involuntary termination by the passenger of
cruise that is in progress.
Refunds will not be made to any cruise passengers who must leave the cruise prematurely
for any reason.
3.2Cruise Cancellations and Itinerary Changes by Cruise Company
Cruise companies reserve the right to cancel, advance, postpone, or alter any cruise
itinerary for any reason, including, but not limited to “ force majeur”, strikes,
lockouts, war, government action, riots, terrorism, weather, flood or other river
conditions, river traffic, mechanical difficulties, or for any other reason, at
any time, and may, but is not obliges to, substitute another vessel or port of call,
and shall not be liable for any loss whatsoever to passengers by reason of such
cancellation, advancement, postponements, alteration or substitution.
Accept: */*
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If such a cancellation occurs, YANGTZE THREE GORGES will not assume any responsibility
or liability, but will try every effort to reserve another ship for you and refund
or charge accordingly.
4 Responsibility & Liability
YANGTZE THREE GORGES shall not be held responsible for any loss, injury, or damage
to a person or their property. We are also not responsible for the alteration or
cancellation of itineraries due in part or in full to climate conditions, sea fire,
breakdown or machinery or equipment, acts of government or other authorities, wars
declared and undeclared, civil disturbances, strikes, riots, thefts, epidemics,
quarantines, medical or customs regulations, terrorist activities, or any other
action, omissions, or conditions beyond the control of YANGTZE THREE GORGES. Neither
YANGTZE THREE GORGES nor any of its affiliates and subsidiaries shall be liable
or responsible for any additional expenses of liability sustained or incurred by
the tour member as a result of any of the aforementioned causes.
YANGTZE THREE GORGES is exempt from responsibility of wrongful, negligent, or fraudulent
omissions, changes in itinerary, cancellations, or failure of equipment operated
by any of our suppliers. These include transportation carriers, cruise ships, hotels,
or any other third party persons or firms not directly owned or controlled by YANGTZE
THREE GORGES.
YANGTZE THREE GORGES is not responsible for the theft or loss of any customer’s
valuable or personal items due to the negligence of the customer.
YANGTZE THREE GORGES reserves the right to substitute hotels, flights, or cruise
ships, or to alter an itinerary. In the case that a tour is cancelled prior to departure,
YANGTZE THREE GORGES will issue a full refund of the payment received by the client.
Some activities on Yangtze Cruises require special attention. These include boarding
and leaving the ship, climbing hills, as well as entering and exiting tombs among
other things. Representatives will be present to assist in any way they can but
all activities are undertaken at your own risk. YANGTZE THREE GORGES and its employees
cannot be responsible for any action or event that occurs after they have completed
their necessary duties.
YANGTZE THREE GORGES reserves the right to modify or rescind any part of these terms
and conditions at any time.